- The shipper warrants the following:
VLI may open and check the boxes prior to acceptance in the presence of the shipper or
That all information is true and correct, especially the name, business name, address
and telephone number of consignor and consignee;
That the declared contents and value of shipment are true and correct;
That all letters, documents or paper of whatever nature is of no commercial value;
That boxes contains no hazardous or prohibited items.
authorized representative to ensure that the shipment contains no hazardous or
prohibited content. VLI reserves its rights to refuse acceptance of items which, in its
discretion, “would violate its policies and pertinent laws” and VLI will not be liable for
loss/damage due to its refusal to transport those prohibited items.
The following items shall not be transported by VLI Drop&Go:
The consignor is responsible for ensuring that the goods are packaged properly in
All illegal drugs (marijuana, cocaine or any narcotic or synthetic drug is strictly
Prohibited and will be reported to the proper authorities.)
Those which violate the Intellectual Property Rights Code, R.A. 8293 (i.e.,
DVDs, VCDs, other imitation products);
Live animals, insects;
Ammunition, guns (including parts), firecrackers, explosives of any kind;
Paint thinner, varnish or any similar chemicals;
Flammable and poisonous gases and flammable liquids (i.e., LPG tanks,
gasoline, kerosene or diesel fuel, butane canisters, or other similar items);
Corrosive substances like car battery, mercury, battery solutions and acids;
Oxidizing substances and organic peroxides;
Human or animal corpses, body parts, cremated or disinterred remains and
other biological specimens;
All articles and substances violating Philippine laws;
accordance with their nature so that it can be carried safely with the usual standard of
care in handling.
The beneficiary or receiver must claim their items within seventy two (72) hours from
Perishable items, breakable items & electronic items should always be
disclosed by the customer before items are weighed. VLI checkers are required
to inspect the freshness, sturdiness and condition of the items, including their
manner of packaging, before proceeding to payment;
Fragile items need extra cushioning and protection. Make sure to place bubble
wraps if necessary;
Fruits, electronics and dry perishable goods must be wrapped in protective
materials to preserve freshness;
Sensitive or breakable items must be labelled as “FRAGILE”;
arrival. Beyond seventy two (72) hours, VLI shall charge a storage fee of PHP 100.00 per
item per day. Items that remain unclaimed beyond sixty (60) days shall be disposed of by
VLI. Perishable goods that remain unclaimed after twenty four (24) hours will be disposed
VLI will endeavor to exercise its best efforts to make expeditious delivery in accordance
with its normal trip schedules. VLI will not be held liable for any delay due to fortuitous
VLI will deliver the items within forty eight (48) hours upon arrival and acceptance from
the sending terminal.
All items exceeding PHP 5,000.00 in declared value will be subject to an additions charge
of 10 percent of the said excess value.
Liability of VLI for loss or damages shall be limited to the value declared In the official
All damages and impairment suffered by the good during transit by reason of accident
shall be for the account of VLI.
Person receiving the cargo must check if his/her items are in good condition before
leaving the Drop&Go outlet. The cargo is deemed received in good order and condition in
the absence of any complaint on the day that the recipient claimed the cargo.
By transacting with VLI, the shipper warrants that he/she has read, understood and has
agreed to the terms and conditions of VLI’s Drop&Go service.
The shipper shall indemnify the company from any loss and/or damages arising from
violations of the shipper’s warranties, or as a result of the shipper’s warranties being
untrue or inaccurate.